1.Alibaba Gold supplier:6 years gold supplier with 8+ years Alibaba experience. 2.Alibaba Trade Assurance member:100% refund up to USD61,000. On-time shipment , product quality safeguard and payment protection! 3.Third Party Certification: our products have been authorized by CE test system and acquired FDA, SGS certifications,etc.
Skilled craftsmen, imaginative designs have made Sanzo famous for the hand-blown glassware. Aiming at global market, we established sustained relationship with many famous company, Such as Walmart, Libbey, Tiger , Heineken, Budweiser, Johnnie Walker etc.
Usually our prices are based on the standard packaging. If you have any special requirements about the packaging, we can surely meet all your need. Color box, polyfoam box, Gift box and customized package are all OK.
Detailed information need to be confirmed with us.
A: After 20 years development , Sanzo grow into mature glassware manufacturer, service more than100 countries’ customers. We are always going ahead in Glassware industry, pursuing perfection is our whole life task .
Q2: How do you control product quality?
A: All raw materials are imported from Canada,they're totally melted and uniformed by advanced electric-furnace.
Then experienced craftman blow bubbles in accurate mold .Finished products will be strictly inspected, cleaned and packed .Finally, perfect products will be deliveried to you.
Q3: Why your products are ranged prices?
A: Different quantity &quality requirement, materials will affect product price ,the website price just for ur reference.
We will talk price according to ur demand later.
Q4: If we have our own design, what should we do and we'e not sure whether you can make the right ones?
A: First, please send us your design for our designer’s further evaluation then make artwork and 3D script, once you confirmed then we make mold based on the drawings, after that the right samples will be produced accordingly based on the professional design team and experienced craftman. Free of consulting. Free of drawing, free of making sample.
Q5: How many kinds of Packing for this item, how about gift box?
A: Yes, gift box will be available and our common packing is each Glass packed with white paper, corrugated paper then into 3 kraft layers inner box, and then into 5 kraft layer export master carton. Besides, our recommended packing include color box + master carton, Styrofoam + master carton, white box + master carton.
Q6: What’s your lead time for 5000pcs?
A: Normally within 30days against the firm PO or PI.But for urgent order ,we will take measures to satisfy your shipping requirements.
Q7: Whether accept Paypal for orders?
Yes, paypal will be workable for samples, as for order our proposal is trade Assurance of Alibaba including T/T, Credit Card and e-checking. First we issue online contract for your confirmation after that you can make payment subsequently. It’s easier and more convenient, more important is that you can get guarantee from Alibaba 100% for product quality, on-time shipment and payment.
Q8: Can you do the SGS certification for bulk products?
A: We can help do all kinds of certification like SGS, TUV and so on , by youself or by the third party.
Q9: If we receive damaged goods ,how will u deal with it?
A: Our after customers are 24 hours online , u can contact us any time . If it is our mistake , we will be responsible for it totally ,and compensate according to the international deamaged standards.
Q10: Can u sign the secret guarantee for our design?
A: Sure, for all customers’ design drawing we will sign the secret guarantee .” One customer ,one model “ is our production aim . It is our responsibility to protect ur patent .